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DOCVY

POLICIES & IMPORTANT INFORMATION

Cancellation and Refund Policy

The current DOCVY website is informational only. It does not offer checkout, accept payments or sell services. This page describes the current position; a transaction-specific cancellation and refund policy will be published before paid services are enabled.

Before payment

There is no checkout or payment facility on the current website, so no purchase can be made through it.

No guaranteed certificate

If paid services are introduced in the future, the applicable refund conditions will be displayed before payment. No clinical outcome or certificate will be guaranteed by payment.

Requesting cancellation or refund

No paid transaction can currently be initiated through this website. Do not send payment credentials, identity documents or medical records to DOCVY through informal channels.

Processing and disputes

If a paid service is introduced, its refund handling and grievance process will be published before checkout is enabled. No refund timeline is promised by this informational website.